
The aim of this chapter is to build your understanding of the publishing industry, the different market sectors, and the publishing process.
1.1. The history of publishing
After studying this section, you must be able to:
1.1.1. The history of publishing in print
In about 200AD, people in China started printing on fabric and paper using woodblocks. This was a great innovation. Before this, copies of books always had to be written out by hand. This made books very expensive and only a few people could afford to own them. With woodblock printing, a whole page of text or pictures could be cut into a woodblock and many copies of that page printed easily and quickly. This made books much cheaper and more people could buy them. But many woodblocks were still needed to print a whole book – one woodblock per page.
The next great innovation in printing came about 1,000 years ago with moveable type, also in China. Instead of creating an image of the text and pictures on a page, and printing the whole page as one, people realised that they could make individual characters or letters, put them together in a tray and print different texts using the same characters. This was called moveable type because you could move the characters or letters in the tray, and make different words (and therefore pages and books) from the same characters.
The next innovation in printing happened in Europe, when Johannes Gutenberg invented a printing press that used moveable type in about 1450. From this point, printing technology spread across the world.
But publishing is not printing! Modern publishing involves much more than just printing books, magazines or newspapers – in fact, many modern publishers do not own printing presses of their own any more. Instead, they pay other companies to do their printing for them.
One of the most important jobs a commissioning editor, usually working for a publishing company, does, is to decide what to publish. The commissioning editor may then commission a writer to write what the publishing company wishes to publish. Sometimes publishing companies do not commission writers, but instead rely on writers who send in their works to be considered for publication.
A publishing company is also usually responsible for editing and illustrating a writer's work, producing it in a suitable form, marketing it, selling it, warehousing it, and keeping good records of what money a work has brought in, and what share of that money the writer is entitled to. This has not changed very much in the last 500 years, although writers were more often paid royalties in the 20th and 21st centuries, rather than fees as they were before that (and sometimes still are).
Some writers choose to publish their works themselves – this is called self-publishing and can take place in print or in digital formats.

Table 1.1. Differentiating features of publishing companies
Lastly, as mentioned briefly before, there are authors who choose to self-publish (funding and distributing their own content or product) rather than work with publishing companies. The rise of self-publishing has been influenced by the availability of a self-publishing model hosted by Amazon, the US electronic bookseller.
Publishers operate in South Africa in a context shaped by a particular policy framework. There are Government agencies that support the development of publishing. They include:

Table 1.2. Government agencies that support the development of publishing
There are also a number of professional associations that enable member publishers to connect and make sense of common issues facing the publishing industry, offer training and development, and engage as groups with policy-makers. They include:

Table 1.3. Professional associations of publishers
Other organizations that it is important to know about include:
At the most basic level, literacy is the ability to read and write, and to understand what you read and write. Modern education in South Africa depends on children being literate, in two or more languages (a person wanting to get a National Senior Certificate, or matric, must study one language at Home Language level, and another language at First Additional Language level, and pass both subjects).
Again, at a basic level, if children cannot read and understand their textbooks, or listen to and understand their teachers, they will not be able to be successful in any of their subjects at school.
Most of the children in South Africa study from grade 4 onwards (at least) in English – for most children, this is not their home language or the language that they are most competent in. This environment makes literacy in English a very important skill.
According to the TIMMS & PIRLS International Study Centre at Boston College in the USA (2018), in an international study of reading performance conducted in 2016, 78% of South African learners in grade 4 are unable to read for meaning in any language (whether their home language or an additional language). Reading for meaning means that you understand what you have read and can show that you understand, e.g. by answering questions about a text you have read. Not being able to read for meaning by grade 4 makes learning extremely difficult, and makes it much harder for children to meet the requirements of tertiary education. Without a tertiary education, people usually earn less and find it more difficult to get a job.
Problems with literacy can therefore impact on people's whole lives, not only on their experience at school. Improving literacy is therefore a key challenge for South Africa.
In addition to the ability to read, write and understand, there are other kinds of literacies, for example, academic literacy, number literacy, computer literacy, visual literacy. In this context, literacy means competence in, or knowledge of, a particular area. These literacies, or skills, are also very important, contributing to people's ability to find work and lead a comfortable life.
In the past, people relied on listening to stories about their community, in person, or on the radio. They read printed books or printed newspapers to gain knowledge or news, or be entertained.
Today, many forms of entertainment compete with books for our attention and our disposable income. They create expectations about what books should be and do. This is particularly true among young people, who may find traditional printed books "boring", long or difficult to get hold of. They may not pay enough attention to books because they are used to more "exciting" and responsive forms of entertainment, or content like movies, TV series, social media and games.
Think about this. You can stream a YouTube clip and watch it easily on your cell phone. Your family may subscribe to pay-TV channels or have a fibre network or WiFi in the neighbourhood, so you are able to stream series and movies from Netflix. It is fun to go to the mall with friends to watch a movie at Ster Kinekor or NuMetro.
You get information by using cellphone data to access news and other websites from your phone, or use a laptop (or desktop) and Internet access at your college or library to view your study materials and do assignments and projects.
The websites and social media you use, like Instagram, Facebook and Twitter, make you used to consuming information fast and in small bits. They are in colour, have interesting layouts, and respond quickly. You can share information via WhatsApp groups.
All these aspects of the current environment mean that a book publisher is competing with a wide range of other media, and therefore needs to ensure that a book uses words, layout and features that attract the reader in the target market, and make the book easy to use. These factors also shape how the book is marketed to the reader, sold and distributed.
There are number of reasons why it is important that books and other materials are published, and should continue to be published, in the indigenous languages of South Africa. (An indigenous language is one that is native to a country or area, and is spoken by the indigenous people.) These include:
Some people feel that because they are speakers of an indigenous language, they do not need to study it, or have any books in it. Others feel passionately that it is their duty to use their home language as much as possible, to ensure that the language stays alive and stays relevant to modern life.
Studying a language, even if it is your own, deepens your understanding of how languages work in general, and allows you to become a subtle and persuasive user of a language. Using language well and carefully is a skill that is necessary or useful for many types of work, and for life in general.
Making content available in many languages presents certain challenges and opportunities to publishing companies, mainly because the languages vary greatly in terms of numbers of speakers. (You can find out more about this by reviewing the latest South African census figures, e.g. for the 2011 Census on Wikipedia see https://en.wikipedia.org/wiki/Languages_of_South_Africa.)
For example, more than 22% of South Africans speak isiZulu, while 2.1% speak isiNdebele. For a publishing company, these differences are a challenge because it would usually cost as much to produce a book for isiNdebele as it does for isiZulu, although the income from the former is likely to be much smaller than that from the latter. The result is that products for languages with smaller numbers of speakers are usually less profitable than products for languages with larger numbers of speakers.
The number of languages also presents a challenge in terms of sheer numbers of titles: if an educational publishing company makes a numeracy series consisting of a textbook, a workbook and a teacher's guide for each grade in Grades 1 to 3, and it wants to offer the content in eleven official languages, it will need to make 99 titles. (The calculation is three titles per grade for three grades for each of eleven languages.) The sheer volume of titles will occupy a large number of people in the support teams (e.g. administration, production, warehousing, finance) as well as in publishing, making it difficult for the business to continue publishing in other areas. Continuing to publish in other areas (i.e. having a diversified product offering) is important for most publishing companies, because it diminishes the risk to the business of a particular publishing list failing.
Publishing in many languages also presents opportunities: the number of languages offers companies an easy way to diversify, and encourages organic growth through translation, adaptation and versioning. It also stimulates innovation as publishers look for ways to work more efficiently and re- use content wherever possible, including artwork and design. It brings the company into contact with a wider range of customers and suppliers. All these things can strengthen a business, making it more resilient to unexpected events, and more closely reflective of its diverse target markets.
In South Africa, a wide range of books or products is available, including books or products that are: published by local publishers;
self-published by local writers; published by international publishers; self-published by international writers.
These books or products may be in print or digital form. What are the differences between books or products published locally (by a publisher or a writer) and those published internationally?


Table 1.4. Differences between local and imported products
Ideally, people should be able to choose the book or product that most suits their needs, regardless of whether it is locally or internationally published, but this is not always possible in practice.
After studying this section, you must be able to:
Let’s start by defining the concepts market and market sector. By market, we mean the group of customers for a particular product or service. By market sector, we mean a group of similar businesses that forms part of the economy. The overall market sector that South African book publishers serve is customers who buy books and related services. This big group of customers can be divided into smaller groups, or sectors. There are five major sectors in the publishing industry in SA, each with its own characteristics.


Table 1.5. Characteristics of the different market sectors in South African book publishing **
** This table is based on information drawn from the University of Pretoria’s The Annual Book Publishing Industry Survey 2016.
The University of Pretoria researchers say that not all publishers in South Africa responded to their 2016 survey. This means that their conclusion about the size of the local publishing market is an estimate based on information given by the publishing companies that did respond.
The estimated total size of the local market in Rand value in the 2016 financial year was R3,296,262,000, or, in other words, R3.2 billion. This means that book publishers reported they sold R3.2bn worth of local printed books, local digital books, and local book-related products in the period. This is a net value, excluding tax paid to government and delivery fees allowed to booksellers. Other parties who calculate the size of the South African publishing industry as a whole think that the PASA results represent about 55% of the market size.
By market share, we mean the percentage that each of the market segments has of the total revenue generated by publishers from local products. In tabular form, market share is:

Table 1.6. Market share by sector: South African publishers’ local product
Each of the sectors also has a set of sub-characteristics, or dynamics, meaning trends, events or policies that influence how publishers in the sector perform.



Table 1.7. The dynamics and sales cycles of publishing market sectors in South Africa
All of the market sectors contribute more than the Rand value of the revenue they generate to the economy.
Royalties and author fees. Publishers give creative and/or knowledgeable people the opportunity to generate an income from the rights related to their intellectual property. Authors may earn a percentage of the net receipts from the sale of their books in compensation for the intellectual effort they put into developing and providing the content. Alternatively, authors may earn fees for their content. Publishers therefore ensure a revenue stream for authors, by investing in their books, distributing and marketing them, and ensuring that monies owed to the authors reach them.
Employment. A PricewaterhouseCoopers (2017) report states that publishing companies employed 7,657 people, full-time or part-time, in 2015. This does not include authors.
Education, knowledge and development. All publishers, by making carefully curated content available in textbooks, monographs, journals, works of literature, teacher guides, exam preparation guides for professionals, reading and numeracy schemes, etc. enable the end-users to access learning and knowledge, become educated, learn technical skills and vocations, enjoy entertainment, explore hobbies, and, effectively, improve their lives.
The political environment most obviously affects the Education sector. Since 1994, successive education ministers have wanted to address the impact of apartheid education, and incorporate modern thinking on education and best teaching practice into revised curricula.
The curriculum for public schools has been revised numerous times since 1994. Each time the Department of Basic Education revises the curriculum, publishers submit new learning and teaching materials (textbooks, teacher guides, resources) for possible inclusion in the provincial or national catalogues from which teachers select books to use. Publishers and authors whose education products are in the approved catalogues, generate considerably higher revenue than those whose products are not. In 1997, many publishing companies retrenched staff as there were no opportunities to make new books for the school curriculum. The 2000s were boom years for educational publishers but since the mid-2010s, there has been a significant decline in submission opportunities and government procurement practices. As a result, there have again been retrenchments at several big educational publishers.
Another example of politics affecting publishers occurred when the Higher Education part of the Academic sector was disrupted by the #FeesMustFall movement at universities in 2015 to 2017. Protests were against issues of fee increases which excluded poor students. The "missing middle" students felt unsupported by the National Student Financial Aid Scheme. The protests grew to include issues of access to higher education generally, including the employment of black academics. Protesters supported the transformation of universities from what they saw as elite institutions with mainly Western curricula to institutions reflecting African students and diverse curricula. The protests affected publishers, firstly because the supply of textbooks, through booksellers to students, was disrupted, as were classes and exams at many institutions. Secondly, publishers realised that they needed to evaluate whether their textbooks for South African students do in fact support the students properly, e.g. through their features and by including knowledge to them. This has led to the revision of some textbooks.
A trend mentioned in the characteristics and dynamics of the market sectors is “digital”. People outside the book publishing industry often assume that e-books have devastated the book trade. It is true that digital publications have come to the fore in some sectors internationally. For example:
In South Africa, there are policy developments that suggest the government intends to promote digital publishing for education. Publishers are adapting their content generation and production processes, their contracts, and their suppliers, in order to disseminate learning and teaching materials digitally.
A second trend is that attitudes towards copyright material are changing. Many end-users do not completely understand the concept of authored material being owned by the persons who created it or published it, or the need to ask and acknowledge those persons or publishers when re-using the material. End-users use pirated copies of the original materials instead of buying the books. There is a perception that the right to education, for example, trumps the rights of authors and publishers to earn an income from the content they have produced.
The Copyright Act of 1978 is being amended by government. A Copyright Amendment Bill was passed by the National Assembly of Parliament in December 2018 and introduced to the National Council of Provinces for approval. If passed and signed by the President, this could decimate educational publishing in South Africa because it applies a "fair use" principle to educational content. In other words, the amended legislation will mean that people using an author’s content for an educational purpose will not have to pay for permission to reproduce and use it.
Because such a large proportion of publishing in South Africa is educational (i.e. the Education sector and most of the Academic sector) and the proposed amendment will negatively affect publishers and authors in these sectors, the publishing industry as a whole may be negatively affected. Some of the revenue from the sale of educational products enables publishing companies to invest in other kinds of products, which may not generate as much revenue, or do so as reliably. However, some argue that non-educational publishers and other industries will benefit from the amended legislation since people and institutions who would have had to pay for access to content will now be able to spend that money in other parts of the economy.
After studying this section, you must be able to:
There are many elements to the publishing and book manufacturing process. The majority of the key terms related to this process are explained thoroughly in Chapter 9, as well as in the glossary. However, you will need to understand the following key terms to gain the most out of this textbook:
We will discuss terminology in more detail in Chapter 9.
An ISBN is to a book what an identity number is to a person. ISBN stands for International Standard Book Number.
An ISBN is a unique number allocated to one publication or edition of a publication, made by a specific publisher, in one format. The number is unique in that it can only be allocated to a single publication
– each format of the same publication (whether a print book, an e-book, an audio book or a mixed media book) would receive its own ISBN. The ISBN is printed on the back cover of a physical book and included on the copyright page of print and digital products.
An ISBN has 13 digits which are divided into 5 distinct segments, each separated by a space or hyphen. A person who can "read" an ISBN is able to detect information about the publication, as in this image sourced from the International ISBN Agency, 2014:

The ISBN system is run on an international, national and publisher level, from the ISBN International Agency (IA), the global authority for the ISBN system situated in the United Kingdom. The accuracy of the ISBN system rests in that, all across the world, more than 160 agencies tasked with administering ISBNs are governed by an international standard, the ISO 2108: Information and Documentation. In South Africa, the International Standard Number (ISN) Agency is based at the National Library of South Africa (NLSA). The NLSA ensures that batches of ISBNs are issued to publishers for use on their books. Once an ISBN is allocated to a book, a record of what book it is attached to must be sent back to the NLSA.
The importance of ISBNs is that:

Diagram 1.1. The publishing value chain
Commissioning editors often get comments like this, “Oh, you’re in publishing. So, you edit books -- you must spell really well?” The reality is that an individual commissioning editor is someone who makes something tangible out of something intangible (intellectual property). She is capable of translating the needs of the target market into a print or e-book that satisfies those needs. She is the person at the center of a process of taking content generated by an author through a “manufacturing” process, directing the activities of others, to achieve this. She possesses business acumen and can guide her employing company to make investments in a product, or not. The publishing value chain is thus about the value that a commissioning editor, or publishing company, adds – between the time that an author creates a manuscript of their own volition (or is briefed to write all or parts of a manuscript), to the point after which that manuscript (converted into a product) has been sold.
Diagram 1.1 explains the steps in the chain. First, content is created. For example, a talented person writes a work of literature that general readers may enjoy. Or a group of teachers are commissioned by a publisher to write chapters of a textbook for a certain subject according to a certain curriculum.
Second, or in a parallel process, the publishing company decides to invest its resources in a series of activities to support the authors, generate reviews of the content, edit it, create the design for the product, create or get permission to use artwork, get permission t use third-party content, typeset the work, index it, choose paper and binding for the book, and fund a print run, or create digital files of the typeset work for electronic distribution. At the same time, the publishing company is incurring expenses such as office rental, staff costs including those of marketing and sales, warehousing, IT, distribution, and after-sales service to customers, and needs to deliver a profit to its shareholders.
From the description of the publishing value chain, you can see that there are role players throughout the publishing process. Roles include:

Table 1.8. Roleplayers in the publishing process
The production process diagram is available as a resource at the end of this chapter, and the print and digital processes are described in detail in Chapter 9.
When considering the production of your book, you need to think about what kind of product you are producing, what you want the product to look like, and how you want it to work (especially for digital products). These are important considerations as they will both affect the suitability of your product for its target market, and the cost of making it.
These decisions will impact the production and printing costs of the book, as well as the authoring process, costings, pricing and position in the market.
If you create an e-book in addition to (or instead of) a print book, you will need to make the book in parallel to the print book, in a digital format like EPUB, trying to conceptualize the e-book ahead of completing the print book so it’s not an afterthought.
Below are some examples of when a parallel process for a print book and an e-book will be best.
Every e-book format has its own set of technical specifications. Make sure that you understand these specifications so you can plan the digital conversion or production in the best way.
Book design is an overall term that includes a number of elements related to a book, namely the styling, formatting, illustrations and fonts (typefaces) used in books. You will read more about these later in the Learner Book.
Typography is an especially important part of designing a book. “Typography” means how the text flows and is arranged on the page. Clear, well-arranged pages with a clear and uncluttered font help the readers to engage with the text. Good typography makes reading easy. It ensures that important text is highlighted – for example, when it is set in a bold or italic font.
You will come across the following concepts when you learn about typography:
In the Education sector, in Foundation Phase books (for Grades R to 3), reading book line lengths are short, with fewer words on each line, and usually in a larger sans serif font between 18 and 30 points in size. A special font may be needed to match the letter shapes children are being taught to write.
Books for the Academic sector use a smaller font averaging between 9.5-12pt in either a sans serif ora serif font.
Books for the Trade sector vary significantly in the font size they use. A children's picture book will use a font and font size similar to that mentioned above for a Foundation Phase reading book, while a religious book for adults might use a large or a small font, either sans serif or serif, depending on its purpose. Dictionaries and other reference works commonly use smaller fonts with a clear font hierarchy because the reader is not expected to read large chunks of text, but needs to find the information they need quickly.
For works in African languages at any level, you will need to check that the font you use accommodates diacritics. These are extra typographical characters which are used on particular letters in some of the African languages e.g. Sesotho sa Leboa, and Tshivenda.
When you work in publishing, you will hear people talk about “colour models” and use other terms to describe colour. While you would think you can describe colours as the seven colours of a rainbow, that’s not what we mean here!
Here are some of the most common terms you need to learn:
Let’s recap. In publishing, even when working as a commissioning editor who does not need to know everything about printing or design, you need at least a basic understanding of the colour model concept. As you will see in Chapters 2 and 4 in particular, when a commissioning editor proposes that her company publishes new product, she will make recommendations about the nature of that product – including, whether a book should be printed in black and white, or colour, to meet the requirements of the target market. If she proposes a digital product, she will need a basic understanding of the preparation of digital files particularly if she is involved in conceptualising, briefing, or monitoring any part of the digital production process. Read more about that in Chapter 9.
As was discussed earlier in this chapter (see 1.1.1), Johannes Gutenberg invented the moveable-type printing press in about 1450. One of the first books printed was the Gutenberg Bible. Since then, print technology has evolved to produce faster and cheaper books, for both long runs and quick turnaround (e.g. print on demand, or POD). In 2007, Amazon launched Kindle, the first digital e-book reader.
There are four main stages in modern printing:
